CONCOR HRMS
Reliable data. Dependable reporting.
Backend SQL and production support for the HRMS, Employee Portal & Mobile App project at Silver Touch Technologies Limited.
Keep enterprise employee data and reporting dependable while investigating data discrepancies and production incidents.
Developed SQL queries, stored procedures, and triggers; investigated root causes with the Ramco team; supported critical client escalations.
Reduced execution time for heavy reports and bulk processing through query optimization, while supporting incident resolution.
Explore my contribution
SQL & reporting
Built and maintained complex queries, stored procedures, and triggers supporting HRMS and Employee Portal backend operations. Tuned expensive report queries and bulk data processing.
Production support
Served as the primary L2 support liaison, collaborating with the Ramco team on root cause analysis and resolving critical client escalations.
Data integrity
My wider role at Silver Touch included investigating Payroll, Employee, and Vigilance data discrepancies and developing scripts for cross-module data extraction.